Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information generated by your use of the Service.

Information You Provide:

• Account information: When you register, we collect your name, email address, and password.
• Memorial content: Photos, written tributes, stories, life details, and other content you contribute when creating or contributing to a Coda memorial.
• Profile information: Any optional information you add to your profile, such as a profile photo or bio.
• Communications: Messages, comments, or other content you share when interacting with memorials or other users.
• Support requests: Information you provide when contacting us for help.

Information Collected Automatically:

• Usage data: Pages visited, features used, time spent on the Service, and actions taken.
• Device and browser information: IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: We use cookies and similar tracking tools to operate and improve the Service. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account

• Enable you to create, view, and interact with memorials

• Operate, maintain, and improve the Service

• Send you service-related communications, such as account confirmations and updates

• Respond to your questions and support requests

• Monitor and analyze usage trends to enhance user experience

• Detect, prevent, and address technical issues, fraud, or misuse

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Public memorial content:

Content you contribute to a Coda memorial (such as photos, tributes, and comments) may be visible to other users of the Service. Please be thoughtful about what you share.

Service providers:

We may share your information with trusted third-party vendors who assist us in operating the Service, such as hosting providers, analytics services, and customer support tools. These providers are contractually required to protect your information.

Third-party integrations:

The Service may integrate with third-party platforms such as Meta (Facebook/Instagram) to support certain features. If you connect your account to a third-party service, that service may receive certain information about your use of Coda, subject to its own privacy policy.

Legal requirements:

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business transfers:

If Coda is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Memorial Content and Deceased Individuals

Coda is built around honoring people who have passed. When you submit information about a deceased individual as part of a memorial, please only share content you have the right to share. We handle such content with care and respect for the dignity of the individual and their loved ones.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated personal information at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us.

8. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you

• The right to request correction of inaccurate information

• The right to request deletion of your personal information

• The right to opt out of certain data uses

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used, the right to delete personal information, and the right to non-discrimination for exercising these rights.

To exercise any of these rights, please contact us at the address below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and notify you by email or through the Service if the changes are material. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Coda

codaforever.com

Contact us via codaforever.com.